Are you wondering how to get customers
coming back for more? Alicia Forest reveals top secrets for not only attracting
your prospects but how to keep them coming back for more.
Give 'em a Taste (and they'll likely come back for
more)
By: Alicia Forest
I'm sure many of you are familiar with
the original ice cream shop that offers you a taste of any flavor ice cream you
want before you make your decision on which scoop you are going to enjoy.
Giving you a taste (or as many tastes
of different flavors as you'd like) is a brilliant way to ensure that you not
only order a cone at that moment, but it's also a way to bring you back to try
more flavors on another day.
You can use this brilliant marketing
strategy in building your business, too. Offering your prospects a taste of
what it is that you provide is a proven and easy way to get people to become
part of your community, and part of your marketing/product funnel (the funnel
is the "journey" (that builds a relationship over time) that your
clients follow from the first visit to your website, where they enter by giving
you their contact information, down through each level as they make their way
through each purchasing step in the funnel). By offering them a sample, you're
giving them an opportunity to get to know you without risking anything more
than perhaps a bit of time.
In your marketing/product funnel, the
taste you are giving your potential clients is at the top of the funnel, the
widest part. The taste is your freebie/complimentary/gift offering and is your
first (and usually only!) opportunity to engage your prospect. Your taste needs
to be something of value that you offer for free to people who visit your
website in exchange for their contact information, usually their name and email
address.
This is often one of the most
overlooked steps in building an online business. A prospect needs to see your
message many times (it ranges anywhere from 5-10) before they will feel
confident enough to risk handing over their money to you. In order to build a
relationship with people you need to be able to contact them again, which means
your goal is to capture their email address before they click away from your
website.
If they leave, it's unlikely that they
will come back, so don't lose the opportunity to welcome them into your
community, your funnel. They landed at your website because they were looking
for something (usually a solution to a problem they are having, right? :)).
Give them a taste of the solution you offer. And remember to make it easy for
them: make your sign-up form or email so obvious that they'd have to trip over
it not to notice it (yes, that includes pop-ups and the like, because even if
they annoy you as much as they do me, they work!).
So, what can you offer of value in
exchange for their email address? A newsletter, an ecourse, an audio clip, or a
special report, are all good options. Personally, I like the offer of an
ecourse AND an ezine. You give them a taste of what your services are like with
the ecourse, and then you keep in touch with them on a regular basis with the
ezine. The ezine allows you to build a bond with your readers in a uniquely
personal way, letting them get to know, like and trust you over time, with you
having to build that bond one-on-one.
So, one caution is to not offer any
one-on-one interaction with you at this level. You want to leverage your time,
and offering free consultations or one-time meetings with you is not a good use
of your time. Let them get to know you over the course of your freebie
offering. When and if they become serious about you and your products or
services, they will move further down the funnel (from free to fee) without you
having to "sell" them on what you provide during a complimentary
session (how nice is that?).
So what is your taste going to be? Here
are some other ideas:
· write a Top Ten article about the benefits of your products and
services, convert it to a PDF file, and offer it as a special report.
·
record a short audio about the three key things your niche needs to know
about X.
·
create a mini ecourse that encompasses the five steps to getting started
for your market.
·
or create a quick-start guide that helps your market focus on how to get
started.
Once you've given them a taste, they will likely
come back for more, eventually turning from a prospect to a client. Creating a
taste of what you provide is easy and it's fun. Try it and watch what happens!
Author Bio
Alicia Forest, MBA, Multiple Streams Licensed Coach, & Founder of www.ClientAbundance.com, helps coaches and other solo service professionals to attract more clients, create profit-making products and services, make more sales, and ultimately make more money.
For FREE tips on how to create your own Client Abundance, visit www.ClientAbundance.com
Alicia Forest, MBA, Multiple Streams Licensed Coach, & Founder of www.ClientAbundance.com, helps coaches and other solo service professionals to attract more clients, create profit-making products and services, make more sales, and ultimately make more money.
For FREE tips on how to create your own Client Abundance, visit www.ClientAbundance.com

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